Effortless Travel: Interlaken Public Transport

We enjoyed the train rides. Easy directions and help from staff. The views were amazing.

Guten Tag Unser Ausflug war top😄. Das "Vor"-Ticket konnte ich zu Hause ausdrucken, musste jedoch das Original-Ticket noch abholen. Ich fand dies nicht so gut. Besser wäre es, wenn man das Original-Ticket zu Hause schon ausdrucken könnte. Es spart Zeit, wenn man allenfalls etwas spät dran ist um die Bahn zu erreichen. Beste Grüße Monika Weber

We have had a great time in Iterlaken. We were blessed with excellent weather. The services all worked perfectly and we would certainly recommend Headout without reservation!

Ich habe kein Ticket von "headout" bekommen, nur eine Bestätigung das ich gebucht und bezahlt habe! Hat dann am Bahnhofschalter in Wilderswil Probleme gegeben, schliesslich habe ich aber dann das Ticket bekommen. Beim anklicken von "Ticket hier" ist immer nur die Buchungsbestätigung erschienen! Die Reise anschliessend war top. Mit freundlichen Grüssen U. Gfeller

The view was awesome! There were a lot of people at the top, it was quite busy. Once we arrived at the gate, we had to wait about another 10 minutes to go up since there was no room on the funicular.

Easy entry, short waiting times, very friendly staff. The restaurant was great! Very good food with very nice service! Gladly again when we are in Interlaken.

Incridible views with fast and clean car cable.

A bit of a wait at the start, but the view from the top is exceptional! I encourage you to go down on foot ;)

It was wonderful to be in Harder Kulm. Incredible! In my opinion the best tour in Interlaken. Not to be missed Buying the ticket in advance helped us save time when buying the ticket, as we went straight to the queue for the cable car. Instead of 2 queues, there was only 1.

Very long waiting times to get on and off..... we had bought the ticket online in advance - but then had to queue for a long time. Those who didn't have a ticket could bypass the queue and go straight to the counter. The toilet was also downstairs and if you stand in the heat and queue for 30 minutes and have to go to the toilet.... it gets difficult.

Hello, I bought my ticket via headout. (Is there any other way online)? I would have been happy if it had been possible to pay with Twint. I liked the fact that I automatically received a WhatsApp with the tickets. However, I had to queue for exactly the same amount of time as everyone else. But that's okay, of course. I was surprised that I didn't have to show or scan my Half-Fare travelcard, which is probably only intended for random checks. But if you had to scan it, it would be good to know which order. If it really is printed like this, find out how much a Half-Fare travelcard costs and whether you can only buy it for a short time. Public transport without a Half Fare Travelcard is really expensive in Switzerland. There are many favorite moments from above, but this is about the train, or the ticket. Photos? It's best to take them yourself. It's a mega excursion destination! Enjoy it.

Views, although I think the funicular is too crowded.

The funicular ride was amazing

Long queue but excellent view on the top. Totally worth it

This experience is perfect for :if you also complete the circular hike

That it all worked out great

Breathtaking views and the convenience of not having to wait in line to buy them.

It was a magical experience. Everything was just perfect!

All very well, recommended without doubts

Best day out. We stayed in Wilderswil in small traditional hotel with parking. Walk to train took 2 mins ! no need to go to Interlaken. Scanned tickets & Boardedf train , nxt was Gondola - amazing scenery & best weather conditions @ 9.45am. Boarded mountain train from Grindlewald thru the mountain to Jungfraujoch !! awesome 🤩

Magnificent view of the glacier, and don't hesitate to go as far as the highest restaurant (alpinist hut, 40-minute walk). There are no more Asian tourists, who are simply unbearable (they think they're alone in the world and take a photo every second, so everyone has their own way of visiting).

This was an amazing experience. We got really lucky with the weather as it was clear day. Tickets worked fine no issues at all. This will be memorable experience.

Booking was easy. The app worked if there was network, but without network the app crashed (iPhone). The instructions were a bit unclear: time to return was either 2 or 3 hours and no exact time given. Instructed to go to the "booking point" but there is no such thing. You go to train or scan the code at the gate.

Awesome to get onto plateau and look around at beautiful mountain peaks with snow. Needs to be clearer on which tickets to be used on gondola vs train.

The trip was fun. Perhaps indicate more clearly that you have to get off at Grindelwald Terminal, i.e. not stay on until the last stop. However, I did not know how to get a time for the time slot. Also, the app did not work after we got off the gondola, so I could not show the scan code.

Absolutely loved the views at the top, gondola, restaurant, ice palace - everything was amazing, except the clarity of the information. Our return descent booked for 2 hours later it says, we had no clue when this 2 hours started from. Reservations end at a certain time apparently (couldn't find this information online anywhere either). Time slots? Reservation information? We were so confused so we just went straight up without taking our time, and when we got up, it was packed and then we did take our time. We stayed longer than 2 hours and thankfully the queues and the whole journey down wasn't too delayed when we didn't have a reservation.

This extraordinary journey is filled with mind blowing views! We hired a guide to trek onto the glacier as well. Truly magical.

It was great. Only thing is we did not have access to look out for bad weather. Also, we had to pay 50chf extra for missing the first slot . We had to catch train from interlaken ost at 10:34 instead of 10:04 that costed us pay extra. Otherwise it was great.

Visiting Jungfraujoch was an unforgettable experience — truly worthy of its title as the “Top of Europe.” The journey itself, via the cogwheel train through the stunning Swiss Alps, was magical. Once at the summit, the panoramic views of snow-covered peaks, the vast Aletsch Glacier, and the crisp alpine air created a surreal atmosphere. Everything was well-organized, from the attractions like the Ice Palace and Sphinx Observatory to the walking paths with breathtaking vistas. It’s a must-visit destination that blends natural beauty, engineering marvel, and peaceful grandeur all in one place.

We had no problems with our reserved tickets getting from train to cable car. The Junfrauoch station was very crowded and had too many shops and restaurants and not enough places to enjoy outside.

Fantastic Experience. Easy to follow instructions on how to get to jungfrau and the Swiss rail system is first class. Gondola was something else and the view from the top was out of this world. Worth every penny.

A long-cherished dream came true. Apart from that, the staff are very helpful and friendly

The experience was seamless. It was pretty easy to navigate.

Ice palace, views, transport

I had a difficult time with the height.

Everything worked smoothly.

Organization and the beauty of de placenta.

The booking experience was easy and helpful. Got tickets beforehand for seamless travel and easy access to all the included venues

The experience was great, although very crowded and touristy. The gondola was broken, so paid for that feature, but did not get in either direction. It was disappointing. The train was filled with large tour groups, so standing room only on the train going down. That being said, I still would recommend.

By purchasing tickets in advance I reserved a place for myself in this lovely place too bad about the clouds that didn't let me see much

Great arrangement. Nowhere to wait in the crowds. Superb surroundings with beautiful views.

It was a unique experience, like being in another world.

Must do at least once, spectacular scenery

Most memorable experience in the Swiss alps ever!! And I lived in CH for 4 years!

Everything from the gondola ride to the train ride to the top was magical. Once you step outside and see the view, it was absolute wonder! Everything from snow tubing, to zip lining, to the crystal palace was so awesome. I can't wait to be there again!

All good. Only one little flaw: it is not clear that the round trip should be taken on the same day. We had little trouble because our tickets didn't go through smoothly the next day. The kind personnel let us through promptly, though.

The day we booked was a total white out when we got to the top, but the weather cleared for about 15 minutes and we got some great photos. Amazing experience.

Fabulous journey from start to finish Well organised.views Fabulous all of which where accessible by wheelchair however if should state somewhere that the icecave and glacier are not accessible by wheelchair which was a great shame .

Amazing place to visit. Was able to use Swiss half fare being a visitor which made it more affordable and some parts of the building were overcrowded with tourists but you can get to places which especially outside which aren't as busy. Best to book a return journey as I had to wait quite sometime to get back on a train with no reservation.

The Jungfraujoch was epic! My only issue was the issue to try to get a Eurail discount associated with this purchase as I was told I was eligible for that. Is there a way I can submit my Eurail ticket card (pass reference 4BSDV3) and apply for a discount or partial refund? Thank you for your consideration! Take care, Kuangkai Tai, San Diego

Loved loved looooovvveeeeed everything about this experience! Getting a ticket was eazy. Keep in mind it takes a lot of time to travel in switserland. I had a hotel on Chur and it took me more than two hours of driving with my car to get to grindelwald. Just a little advice for somebody who makes a reservation at the very last moment ;) you also get a lot of information so it's best to use the app and take some screenshots. Yes it is pricey but the view from "on top of europe" was priceless. (Haha ;)) to be honest I think I could enjoy this experience a bit more if it wasn't so much crowded. Some people call it a tourist trap... I'd rather call it a lazy way to get on top ;) the views were spectacular and surely worth my money

It would have been great. If you had known that there was no time commitment. The information was completely missing. The Eigerbahn and Jungfrauenjochbahn ran every half hour so you didn't have to be there on time at 12:45. That makes a big difference if you have a journey of almost 3 hours.

I was thrilled by the breathtaking view. But there were just too many people there. But it's worth the experience.

organizzazione impeccabile, personale gentile

The whole experience at Top of Europe!

Everything beautiful..super organized

The ticket is really very very expensive

Ticketing was perfect matching the remarkeable sights of the Swiss Alps!

The beauty of the scenery, the organization of the trip, the experience of the Jungfrau

What I didn't like : The clouds that impeded the view upon arrival The rest all ok

Mountain height & the discipline by team Jungfrough ❤️

Wonderful place, definitely once in a lifetime experience, everything organized and excellent services

Was beautiful and also was with my parents. The tour guide Mr. Kid was the show topper. He made our journey amazing. Would suggest anyone and everyone.

The guide was really friendly and we enjoyed with them. I recommend this experince.

Due to natural disaster (boulder fell on the road) traffic was disrupted, perta to could not do the tour. I AM WAITING FOR A FULL REFUND AND AWAIT VS. N OTIZIE URGENTLY.

We were well looked after everything was tiptop

The bus arrived late to the pickup point. The guide was to loud at times and almost left me.

Well organized, but the guide was a bit over the top. Also, he should have waited for the group, especially in busy places. He was very good at keeping the group on schedule.

All was good but there were several things not excluded in the itinerary. If those things are not included then should not be mentioned in the booking details.

The itinerary initially said that it had the train included one way and we were very excited about the same. However, on the day, we were told that the train is not being used for 2-3 days. This was neither informed earlier nor were we refunded.

Booking through Headout was great and trip was awesome as it was organised so well and professionally. Tour guide Annete was good .

On time ! Well explaind al in al a good expierence

Esperienza che vale ogni singolo euro. Bravissima la guida consiglio a tutti almeno una volta nella vita

Good. Amazing guide named Kid. Brilliant panoramic views

Unique experience to be able to go up that high on a train. Comfortable travel, trains on time and clean, connections with short wait times, 20 minutes at most. Stations equipped with clean toilets and bars or small eating places. Breathtaking views at the top. Downloadable guidebook with free app on cell phone. Bring headphones. Souvenir stores of all kinds and several eateries

Beautiful, very high and accessible, but very expensive. It's great to be able to visit a place so high up, on a glacier without any equipment! However, you get the feeling that it's an affluent foreign public (Chinese and Indian) that's being targeted (luxury watch boutiques, Dubai chocolate for sale at Lindt, boolywood restaurant...). Tourists weren't very polite in the Hall of Mirrors, which kind of spoiled my experience that day. I would also have liked to see some climate warnings on this fragile environment! But the only mention is of signs leading away from the star attractions towards the toilets. Conclusion: a must if you're in the area and can afford it, but if you're used to hiking and mountaineering, you can have great experiences elsewhere.

A warm welcome from all the staff Perhaps a signpost back down to Lauterbrunn is missing Otherwise great

The views were amazing on the day thanks to clear skies and minimal cloud cover.

Amazing place to visit. We did have train issues which caused a delay in leaving (about 4 hours) but we were kept informed, the staff was friendly and worked very hard to keep everyone cared for including free water, chocolate, and other amenities. Recommend every visitor to the area make time to visit.

Lovely place and impeccable service. Only drawback is to keep in mind that the train ticket reservation time is from Kleine Sheidegg and not Lauterbrunnen stations or otherwise.

We had great weather, the staff were very helpful and the food tasted very good. The view is magnificent, you should treat yourself to it🥰

Wonderful experience, loved the cave and scenic views

The overall experience was very good. Beware of altitude sickness. Because I suffered from it.

Great day out especially on a sunny day.

Good ticket purchase. Exceptional weather. Top means of transportation, all in all very successful excursion!

Very practical for getting around and visiting tourist attractions at reasonable prices.

The freedom to choose paths and times. Kleine Scheidegg very beautiful. The Jungfraujoch, on the other hand, was a check-in facility, as we didn't actually want to buy watches, but wanted to learn something about the railroad and the area. Who made the statue of the railwayman there?

On the 2nd day, the Headout app displayed "no connection" and the ticket could no longer be retrieved, even though it was explicitly advertised that the app could also be used to retrieve tickets offline!☹️ Fortunately, I had taken a screenshot of the barcode, which was also recognized by the ticket readers. Nasty glitch!

Uncomplicated and easy to use (app ticket) At this price, the ticket for the Jungfraujoch should also be included!

Stress free! No waiting to buy at the ticket kiosk everytime you want to ride within the region. 99% of the gandolas and cable cars included except the the funicular in Murren. But very happy I purchased it.

That you really save a lot of money as a family, because you can use almost everything "for free" and do not have to queue to buy tickets!

The booking experience was easy and helpful. Got tickets beforehand for seamless travel and easy access to all the included venues

The experience was great, although very crowded and touristy. The gondola was broken, so paid for that feature, but did not get in either direction. It was disappointing. The train was filled with large tour groups, so standing room only on the train going down. That being said, I still would recommend.

By purchasing tickets in advance I reserved a place for myself in this lovely place too bad about the clouds that didn't let me see much

Great arrangement. Nowhere to wait in the crowds. Superb surroundings with beautiful views.

It was a unique experience, like being in another world.

Must do at least once, spectacular scenery

Most memorable experience in the Swiss alps ever!! And I lived in CH for 4 years!

Everything from the gondola ride to the train ride to the top was magical. Once you step outside and see the view, it was absolute wonder! Everything from snow tubing, to zip lining, to the crystal palace was so awesome. I can't wait to be there again!

All good. Only one little flaw: it is not clear that the round trip should be taken on the same day. We had little trouble because our tickets didn't go through smoothly the next day. The kind personnel let us through promptly, though.

The day we booked was a total white out when we got to the top, but the weather cleared for about 15 minutes and we got some great photos. Amazing experience.

Fabulous journey from start to finish Well organised.views Fabulous all of which where accessible by wheelchair however if should state somewhere that the icecave and glacier are not accessible by wheelchair which was a great shame .

We were in Switzerland for only 9 days but the half fare card saved us some dollars as we visited 3 cities via train and made bookings for sightseeing. It was very much worth it.

Amazing place to visit. Was able to use Swiss half fare being a visitor which made it more affordable and some parts of the building were overcrowded with tourists but you can get to places which especially outside which aren't as busy. Best to book a return journey as I had to wait quite sometime to get back on a train with no reservation.

The Jungfraujoch was epic! My only issue was the issue to try to get a Eurail discount associated with this purchase as I was told I was eligible for that. Is there a way I can submit my Eurail ticket card (pass reference 4BSDV3) and apply for a discount or partial refund? Thank you for your consideration! Take care, Kuangkai Tai, San Diego

Loved loved looooovvveeeeed everything about this experience! Getting a ticket was eazy. Keep in mind it takes a lot of time to travel in switserland. I had a hotel on Chur and it took me more than two hours of driving with my car to get to grindelwald. Just a little advice for somebody who makes a reservation at the very last moment ;) you also get a lot of information so it's best to use the app and take some screenshots. Yes it is pricey but the view from "on top of europe" was priceless. (Haha ;)) to be honest I think I could enjoy this experience a bit more if it wasn't so much crowded. Some people call it a tourist trap... I'd rather call it a lazy way to get on top ;) the views were spectacular and surely worth my money

It would have been great. If you had known that there was no time commitment. The information was completely missing. The Eigerbahn and Jungfrauenjochbahn ran every half hour so you didn't have to be there on time at 12:45. That makes a big difference if you have a journey of almost 3 hours.

I was thrilled by the breathtaking view. But there were just too many people there. But it's worth the experience.

I like the fact that with the half fare card I also got a very good deal on e-sim which worker very well throughout Switzerland. The delivery for both the products ie Half fare card and e-sim was speedy as well.

organizzazione impeccabile, personale gentile

Beautiful, but less expensive would be better

The whole experience at Top of Europe!

Everything beautiful..super organized

The ticket is really very very expensive

During my 9-day stay, I saved a lot more than the Swiss Half Fare Card cost. I recommend it!

Ticketing was perfect matching the remarkeable sights of the Swiss Alps!

The view was awesome! There were a lot of people at the top, it was quite busy. Once we arrived at the gate, we had to wait about another 10 minutes to go up since there was no room on the funicular.

Easy entry, short waiting times, very friendly staff. The restaurant was great! Very good food with very nice service! Gladly again when we are in Interlaken.

A bit of a wait at the start, but the view from the top is exceptional! I encourage you to go down on foot ;)

It was wonderful to be in Harder Kulm. Incredible! In my opinion the best tour in Interlaken. Not to be missed Buying the ticket in advance helped us save time when buying the ticket, as we went straight to the queue for the cable car. Instead of 2 queues, there was only 1.

The funicular ride was amazing

Long queue but excellent view on the top. Totally worth it

This experience is perfect for :if you also complete the circular hike

That it all worked out great

Breathtaking views and the convenience of not having to wait in line to buy them.

It was a magical experience. Everything was just perfect!

All very well, recommended without doubts

The booking experience was easy and helpful. Got tickets beforehand for seamless travel and easy access to all the included venues

The experience was great, although very crowded and touristy. The gondola was broken, so paid for that feature, but did not get in either direction. It was disappointing. The train was filled with large tour groups, so standing room only on the train going down. That being said, I still would recommend.

Best day out. We stayed in Wilderswil in small traditional hotel with parking. Walk to train took 2 mins ! no need to go to Interlaken. Scanned tickets & Boardedf train , nxt was Gondola - amazing scenery & best weather conditions @ 9.45am. Boarded mountain train from Grindlewald thru the mountain to Jungfraujoch !! awesome 🤩

By purchasing tickets in advance I reserved a place for myself in this lovely place too bad about the clouds that didn't let me see much

Magnificent view of the glacier, and don't hesitate to go as far as the highest restaurant (alpinist hut, 40-minute walk). There are no more Asian tourists, who are simply unbearable (they think they're alone in the world and take a photo every second, so everyone has their own way of visiting).

Great arrangement. Nowhere to wait in the crowds. Superb surroundings with beautiful views.

It was a unique experience, like being in another world.

Must do at least once, spectacular scenery

Most memorable experience in the Swiss alps ever!! And I lived in CH for 4 years!

Everything from the gondola ride to the train ride to the top was magical. Once you step outside and see the view, it was absolute wonder! Everything from snow tubing, to zip lining, to the crystal palace was so awesome. I can't wait to be there again!

This was an amazing experience. We got really lucky with the weather as it was clear day. Tickets worked fine no issues at all. This will be memorable experience.

All good. Only one little flaw: it is not clear that the round trip should be taken on the same day. We had little trouble because our tickets didn't go through smoothly the next day. The kind personnel let us through promptly, though.

Booking was easy. The app worked if there was network, but without network the app crashed (iPhone). The instructions were a bit unclear: time to return was either 2 or 3 hours and no exact time given. Instructed to go to the "booking point" but there is no such thing. You go to train or scan the code at the gate.

Awesome to get onto plateau and look around at beautiful mountain peaks with snow. Needs to be clearer on which tickets to be used on gondola vs train.

The day we booked was a total white out when we got to the top, but the weather cleared for about 15 minutes and we got some great photos. Amazing experience.

The trip was fun. Perhaps indicate more clearly that you have to get off at Grindelwald Terminal, i.e. not stay on until the last stop. However, I did not know how to get a time for the time slot. Also, the app did not work after we got off the gondola, so I could not show the scan code.

Fabulous journey from start to finish Well organised.views Fabulous all of which where accessible by wheelchair however if should state somewhere that the icecave and glacier are not accessible by wheelchair which was a great shame .

Absolutely loved the views at the top, gondola, restaurant, ice palace - everything was amazing, except the clarity of the information. Our return descent booked for 2 hours later it says, we had no clue when this 2 hours started from. Reservations end at a certain time apparently (couldn't find this information online anywhere either). Time slots? Reservation information? We were so confused so we just went straight up without taking our time, and when we got up, it was packed and then we did take our time. We stayed longer than 2 hours and thankfully the queues and the whole journey down wasn't too delayed when we didn't have a reservation.

This extraordinary journey is filled with mind blowing views! We hired a guide to trek onto the glacier as well. Truly magical.

We were in Switzerland for only 9 days but the half fare card saved us some dollars as we visited 3 cities via train and made bookings for sightseeing. It was very much worth it.

It was great. Only thing is we did not have access to look out for bad weather. Also, we had to pay 50chf extra for missing the first slot . We had to catch train from interlaken ost at 10:34 instead of 10:04 that costed us pay extra. Otherwise it was great.

Amazing place to visit. Was able to use Swiss half fare being a visitor which made it more affordable and some parts of the building were overcrowded with tourists but you can get to places which especially outside which aren't as busy. Best to book a return journey as I had to wait quite sometime to get back on a train with no reservation.

Visiting Jungfraujoch was an unforgettable experience — truly worthy of its title as the “Top of Europe.” The journey itself, via the cogwheel train through the stunning Swiss Alps, was magical. Once at the summit, the panoramic views of snow-covered peaks, the vast Aletsch Glacier, and the crisp alpine air created a surreal atmosphere. Everything was well-organized, from the attractions like the Ice Palace and Sphinx Observatory to the walking paths with breathtaking vistas. It’s a must-visit destination that blends natural beauty, engineering marvel, and peaceful grandeur all in one place.

The Jungfraujoch was epic! My only issue was the issue to try to get a Eurail discount associated with this purchase as I was told I was eligible for that. Is there a way I can submit my Eurail ticket card (pass reference 4BSDV3) and apply for a discount or partial refund? Thank you for your consideration! Take care, Kuangkai Tai, San Diego

Loved loved looooovvveeeeed everything about this experience! Getting a ticket was eazy. Keep in mind it takes a lot of time to travel in switserland. I had a hotel on Chur and it took me more than two hours of driving with my car to get to grindelwald. Just a little advice for somebody who makes a reservation at the very last moment ;) you also get a lot of information so it's best to use the app and take some screenshots. Yes it is pricey but the view from "on top of europe" was priceless. (Haha ;)) to be honest I think I could enjoy this experience a bit more if it wasn't so much crowded. Some people call it a tourist trap... I'd rather call it a lazy way to get on top ;) the views were spectacular and surely worth my money