The booking experience was easy and helpful. Got tickets beforehand for seamless travel and easy access to all the included venues
The experience was great, although very crowded and touristy. The gondola was broken, so paid for that feature, but did not get in either direction. It was disappointing. The train was filled with large tour groups, so standing room only on the train going down. That being said, I still would recommend.
Great arrangement. Nowhere to wait in the crowds. Superb surroundings with beautiful views.
It was a unique experience, like being in another world.
Must do at least once, spectacular scenery
Booking was easy. Typical Swiss efficiency and punctual, wonderful railway and cablcar. I would definitely recommend to go on the first train up as it gets extremely busy .
The tickets were easy to buy and the excursion went very well. It would be important to note in your descriptions that it is possible to take the train even without a reservation. At the departure of the train there are 2 queues, 1 for tickets with seat reservations (which cost more) and one without. Despite this difference, it's perfectly possible to sit on a seat with a Headout reservation.
i had to look for an hour before I remembered that I downloaded an app for the tickets. A mail would have been much easier.
It was simply amazing - as the Swiss would say - perfect weather, much less crowds than I had feared despite the ultra high season, the whole thing was an overwhelming experience in the high alpine mountains, at the beginning of the great Aletsch Glacier, which will stay in my memory forever!
The trip up to the Top of the World was magnificent- Gondola 🚠 & train was efficient and easy. Once up there- the views are gorgeous- winter wonderland . With lots to keep you inspired- snow cave , restaurants & shops
Everything from the gondola ride to the train ride to the top was magical. Once you step outside and see the view, it was absolute wonder! Everything from snow tubing, to zip lining, to the crystal palace was so awesome. I can't wait to be there again!
All good. Only one little flaw: it is not clear that the round trip should be taken on the same day. We had little trouble because our tickets didn't go through smoothly the next day. The kind personnel let us through promptly, though.
The day we booked was a total white out when we got to the top, but the weather cleared for about 15 minutes and we got some great photos. Amazing experience.
Fabulous journey from start to finish Well organised.views Fabulous all of which where accessible by wheelchair however if should state somewhere that the icecave and glacier are not accessible by wheelchair which was a great shame .
Amazing place to visit. Was able to use Swiss half fare being a visitor which made it more affordable and some parts of the building were overcrowded with tourists but you can get to places which especially outside which aren't as busy. Best to book a return journey as I had to wait quite sometime to get back on a train with no reservation.
The Jungfraujoch was epic! My only issue was the issue to try to get a Eurail discount associated with this purchase as I was told I was eligible for that. Is there a way I can submit my Eurail ticket card (pass reference 4BSDV3) and apply for a discount or partial refund? Thank you for your consideration! Take care, Kuangkai Tai, San Diego
Loved loved looooovvveeeeed everything about this experience! Getting a ticket was eazy. Keep in mind it takes a lot of time to travel in switserland. I had a hotel on Chur and it took me more than two hours of driving with my car to get to grindelwald. Just a little advice for somebody who makes a reservation at the very last moment ;) you also get a lot of information so it's best to use the app and take some screenshots. Yes it is pricey but the view from "on top of europe" was priceless. (Haha ;)) to be honest I think I could enjoy this experience a bit more if it wasn't so much crowded. Some people call it a tourist trap... I'd rather call it a lazy way to get on top ;) the views were spectacular and surely worth my money
It would have been great. If you had known that there was no time commitment. The information was completely missing. The Eigerbahn and Jungfrauenjochbahn ran every half hour so you didn't have to be there on time at 12:45. That makes a big difference if you have a journey of almost 3 hours.
I was thrilled by the breathtaking view. But there were just too many people there. But it's worth the experience.
Walking to the overlook and mountain hut. Unbelievable views!
Very good organized. We enjoyed the visit. Amazing views
Every thing, orgnized , clean, spectacular view
impeccable organization, friendly staff
The whole experience at Top of Europe!
Everything beautiful..super organized
Inclusions
Round-trip Eiger Express gondola tickets from Grindelwald Terminal to Eiger Glacier
Round-trip cogwheel train tickets from Eiger Glacier to Jungfraujoch
Access to the Sphinx Observatory, Ice Palace, Plateau & Alpine Sensation at Jungfraujoch – Top of Europe
Exclusions
Board the sleek Eiger Express cable car and enjoy a panoramic ascent to Eiger Glacier Station.
Over here, gain access to numerous skiing and hiking routes, as well as connections for the final leg of your journey to Jungfraujoch – the cogwheel train.
Enjoy a range of attractions up on this 'saddle', with access to the Sphinx Observatory, Ice Palace, Plateau & Alpine Sensation. Get free time of 3 hours before your scheduled descent.
Travel back down to Eiger Glacier by cogwheel before boarding the Eiger Express gondola back down to Grindelwald.
Patrick
Mark
Cheryl
The view was awesome! There were a lot of people at the top, it was quite busy. Once we arrived at the gate, we had to wait about another 10 minutes to go up since there was no room on the funicular.
Easy entry, short waiting times, very friendly staff. The restaurant was great! Very good food with very nice service! Gladly again when we are in Interlaken.
Incridible views with fast and clean car cable.
The ease of buying online meant that we didn't have to queue to buy the ticket. On the other hand, we arrived directly at the entrance queue.
The team spirit there is super supportive. The organization is on point. Flawless trip though some air circulation in the funiclar is needed I would recomend everyone to book through headout especially that the account is created automatically and the tickets are saved no mater how long before you book.
It was wonderful to be in Harder Kulm. Incredible! In my opinion the best tour in Interlaken. Not to be missed Buying the ticket in advance helped us save time when buying the ticket, as we went straight to the queue for the cable car. Instead of 2 queues, there was only 1.
Very long waiting times to get on and off..... we had bought the ticket online in advance - but then had to queue for a long time. Those who didn't have a ticket could bypass the queue and go straight to the counter. The toilet was also downstairs and if you stand in the heat and queue for 30 minutes and have to go to the toilet.... it gets difficult.
Hello, I bought my ticket via headout. (Is there any other way online)? I would have been happy if it had been possible to pay with Twint. I liked the fact that I automatically received a WhatsApp with the tickets. However, I had to queue for exactly the same amount of time as everyone else. But that's okay, of course. I was surprised that I didn't have to show or scan my Half-Fare travelcard, which is probably only intended for random checks. But if you had to scan it, it would be good to know which order. If it really is printed like this, find out how much a Half-Fare travelcard costs and whether you can only buy it for a short time. Public transport without a Half Fare Travelcard is really expensive in Switzerland. There are many favorite moments from above, but this is about the train, or the ticket. Photos? It's best to take them yourself. It's a mega excursion destination! Enjoy it.
Beautiful views. Queues not as bad in peak season
You get incredible views of the mountains and lakes. Recommended
It's amazing for fist time visit. But not again.
What an unbelievable experience. We loved every minute of it. The food at the restaurant was fabulous
the beautiful view... unfortunately it was a bit hazy
On time departure of the train and speed of getting to the top. Visitor area , restaurant maintained nicely!
Amazing views. Easy to buy ticket online ahead of time
Friendly staff and a pleasant journey by train
Easy to book tickets and accepted easy at attraction,really enjoyed the experience
Views, although I think the funicular is too crowded.
The funicular ride was amazing
Long queue but excellent view on the top. Totally worth it
This experience is perfect for :if you also complete the circular hike
Reach the closest mountain viewpoint to Interlaken in just 10 minutes and soak in panoramic views of the Eiger, Mönch, Jungfrau, and the Swiss Alps.
Inclusions
Exclusions
Abdelkarim
Silvio
Viktoriya
We were in Switzerland for only 9 days but the half fare card saved us some dollars as we visited 3 cities via train and made bookings for sightseeing. It was very much worth it.
Beautiful, but less expensive would be better
During my 9-day stay, I saved a lot more than the Swiss Half Fare Card cost. I recommend it!
It help us to have a good discount for public transportation.
Easy to use, saved us some money
It was amazing! The esim works perfectly.
Perfect for extended stays & affordable travel! Save 50% on expensive train routes & mountain excursions.
Inclusions
Swiss Half-Fare Card valid for 1 month
1st and 2nd class seats
50% discounted access to all trains, bus, and boat transport:
Premium panoramic trains: Glacier Express, Bernina Express, Golden Pass MOB, Gotthard Panorama Express & Luzern Interlaken Express
Mountain excursions: Mount Rigi, CabriO Stanserhorn, Stoos & more
Cruises: Lake Lucerne and Zurich, Lakes Thun, and Brienz, Lake Geneva & more
Access to intra-city public transportation
See all inclusions here
Exclusions
Nalini
Vaibhav
Ketan
it was a great experience. Once a life time. love to do it again. Wish to see some arrangement on top to walk in snow. there were but no enough. Like a coffee may be. :) Also wanted to see that eiger exprerss moves up and down with a view. tHIS WAS A NEGATIVE SURPRISE FOR ME.
The experience was great. We took the trains all the way up and caught the gondolas on the way back. We almost skipped the Discovery Tour, but decided to go in right before we left. We didn't understand that this would be the best part of the experience. It has the best views. I would warn that when you book thru Hradout app you don't get a reserved seat on the train, so you will have to wait in line at certain times during the journey.
The view from the magnificent Gundelbahn was very impressive. The tobogganing was a highlight for our children. The chocolate that was handed out on the train on the way back was a welcome surprise.
This was an amazing experience. We got really lucky with the weather as it was clear day. Tickets worked fine no issues at all. This will be memorable experience.
Booking was easy. The app worked if there was network, but without network the app crashed (iPhone). The instructions were a bit unclear: time to return was either 2 or 3 hours and no exact time given. Instructed to go to the "booking point" but there is no such thing. You go to train or scan the code at the gate.
Awesome to get onto plateau and look around at beautiful mountain peaks with snow. Needs to be clearer on which tickets to be used on gondola vs train.
The trip was fun. Perhaps indicate more clearly that you have to get off at Grindelwald Terminal, i.e. not stay on until the last stop. However, I did not know how to get a time for the time slot. Also, the app did not work after we got off the gondola, so I could not show the scan code.
Absolutely loved the views at the top, gondola, restaurant, ice palace - everything was amazing, except the clarity of the information. Our return descent booked for 2 hours later it says, we had no clue when this 2 hours started from. Reservations end at a certain time apparently (couldn't find this information online anywhere either). Time slots? Reservation information? We were so confused so we just went straight up without taking our time, and when we got up, it was packed and then we did take our time. We stayed longer than 2 hours and thankfully the queues and the whole journey down wasn't too delayed when we didn't have a reservation.
This extraordinary journey is filled with mind blowing views! We hired a guide to trek onto the glacier as well. Truly magical.
It was great. Only thing is we did not have access to look out for bad weather. Also, we had to pay 50chf extra for missing the first slot . We had to catch train from interlaken ost at 10:34 instead of 10:04 that costed us pay extra. Otherwise it was great.
Visiting Jungfraujoch was an unforgettable experience — truly worthy of its title as the “Top of Europe.” The journey itself, via the cogwheel train through the stunning Swiss Alps, was magical. Once at the summit, the panoramic views of snow-covered peaks, the vast Aletsch Glacier, and the crisp alpine air created a surreal atmosphere. Everything was well-organized, from the attractions like the Ice Palace and Sphinx Observatory to the walking paths with breathtaking vistas. It’s a must-visit destination that blends natural beauty, engineering marvel, and peaceful grandeur all in one place.
The trip to the Jungfraujoch really is uniquely beautiful! And the world of adventure in and around the Jungfraujoch is gigantic!
Everything is well organized, no problems, great!
A long-cherished dream came true. Apart from that, the staff are very helpful and friendly
The experience was seamless. It was pretty easy to navigate.
Ice palace, views, transport
I had a difficult time with the height.
Everything worked smoothly.
Organization and the beauty of de placenta.
Two scenic routes, one unforgettable journey to Jungfraujoch—choose a panoramic gondola or a classic rack railway.
Inclusions
Via Grindelwald
Round-trip train tickets from Interlaken to Grindelwald
Round-trip Eiger Express gondola tickets from Grindelwald Terminal to Eiger Glacier
Round-trip cogwheel train tickets from Eiger Glacier to Jungfraujoch
Via Lauterbrunnen
Round-trip train tickets from Interlaken to Lauterbrunnen
Round-trip rack railway tickets from Lauterbrunnen to Little Scheidegg
Round-trip cogwheel train tickets from Little Scheidegg to Jungfraujoch
Exclusions
At Interlaken station, board the Bernese Oberland train and head to either Grindelwald or Lauterbrunnen as per your preference. Eiger Express Gondola via Grindelwald
From this station, board the sleek Eiger Express cable car and enjoy a panoramic ascent to Eiger Glacier Station.
Hop on the Jungfraujoch cogwheel railway for the final leg of your journey to the Top of Europe.
Enjoy a range of attractions up on this 'saddle', with access to the Sphinx Observatory, Ice Palace, Plateau & Alpine Sensation.
Travel back down to Eiger Glacier by cogwheel before boarding the Eiger Express gondola back down to Grindelwald.
Disembark from the Eiger Express and find your Bernese Oberland train connection to Interlaken here. Wengernalp Rack Railway via Lauterbrunnen
From here, board the Wengernalp rack railway and enjoy a winding journey up to Kleine Scheidegg station.
Catch the historic cogwheel train of Jungfrau Railway for your final ascent to the Top of Europe!
Enjoy free time with access to the Sphinx Observatory, Ice Palace, Plateau & Alpine Sensation. Once done, return by cogwheel train to Little Scheidegg.
Board the Wengernalp rack railway, relishing the views all the way back down to Lauterbrunnen.
Disembark from the Wengernalpbahn, and find your Bernese Oberland train connection to Interlaken here.
Diexter
Carrie
Sunjida
The ease of the app makes booking and changing travel so quickly
We are a family of eight, and the Eurail Pass made our European trip incredibly smooth and budget-friendly. From the very first day, everything was easy to understand and use. Learning how to book seats and check train schedules took just a few minutes, and after that, traveling felt effortless. The pass gave us the flexibility to explore multiple cities without worrying about buying separate tickets for each journey. It also saved us a significant amount of money, which is especially important for a large family. Every train we took was comfortable, clean, and on time, making our travel days stress-free. Overall, the Eurail Pass turned what could have been a complicated trip into a relaxed and enjoyable adventure. Highly recommended for families and group travelers.
I mistakenly bought this rail pass with headout, but would have bought it directly with eurail. i also didn't like that you couldn't cancel it.
The price is reasonable compared to alternative ways of travel. 2nd class is very comfortable indeed, no real need to overpay for 1st class. But, one star less for unclear guide for seat reservations - I've booked seats via DBahn from Frankfurt to Paris and then checked whether I did everything corect to double check. But consultants in Frankfurt station said that I'd done smthing incorrect, and if I'm not mistaken, I booked the seats for residents whereas I'm not resident of EU. But there was no obvious way to book as non-resident. So spent 33 euros needlessly.
Everything worked well ! The schedules for the four trips were on time, the seats were very comfortable and the overall flexibility is great - much better and cheaper and faster and more comfortable than flying
It was great to have the ability to not worry about missing the next train and have so many options. It would be great if you could make more reservations for sleeper trains through the planner app and see how much you saved too!
The boarding process is always super easy and simple, and I love how many of the trains are switching to carbon neutral.
This is our first time traveling via rail in Europe and we had a wonderful time. We only experienced one late train which is saying a lot. We wish transportation worked this well in the US as we would use it much more than driving.
The system of booking and activating trains at stations, to have multiple options to choose from and the easyness to board trains.
Buying and scheduling was easy. It was used in Switzerland and Italy with no questions asked. It is the cheapest way to travel. For trains which needs reservation, a separate payment is needed but also not expensive and also easy to do. This is the best option for travellers to Switzerland and accross Europe that does not opt for rental cars.
Speed of the Global Pass purchase process and good reception at the offices of the stations in Madrid.
It's difficult to add a journey and get a pass. It's supposed to be straightforward and easy.
Compliance with the website's offerings
Your prompt response on my request and resolving it on the fly.. really amazed me
Grab this flexi train pass & explore all of Europe with room for spontaneity.
Inclusions
Exclusions
Mahdi
Yerlen
Marc
Unique experience to be able to go up that high on a train. Comfortable travel, trains on time and clean, connections with short wait times, 20 minutes at most. Stations equipped with clean toilets and bars or small eating places. Breathtaking views at the top. Downloadable guidebook with free app on cell phone. Bring headphones. Souvenir stores of all kinds and several eateries
Beautiful, very high and accessible, but very expensive. It's great to be able to visit a place so high up, on a glacier without any equipment! However, you get the feeling that it's an affluent foreign public (Chinese and Indian) that's being targeted (luxury watch boutiques, Dubai chocolate for sale at Lindt, boolywood restaurant...). Tourists weren't very polite in the Hall of Mirrors, which kind of spoiled my experience that day. I would also have liked to see some climate warnings on this fragile environment! But the only mention is of signs leading away from the star attractions towards the toilets. Conclusion: a must if you're in the area and can afford it, but if you're used to hiking and mountaineering, you can have great experiences elsewhere.
A warm welcome from all the staff Perhaps a signpost back down to Lauterbrunn is missing Otherwise great
The views were amazing on the day thanks to clear skies and minimal cloud cover.
We paid an additional 20SFR for a seat reservation, which was included in the price of the Jungfrau Railway ticket. Really not ok.
It is a wonderful experience but unfortunately so overcrowded. If i pay so much money for a ticket i expect a guatenteed seat. Now i saw people standing or you were like cattle waiting in the 'no reservation' zone (while i did booked a ticket in advance) hoping we could fit in the train and did not need to wait until the next one in the heat!!
Everything worked as planned. The trains ran on time and were not overcrowded despite the vacation season. The Jungfraujoch is indescribably beautiful and definitely worth a trip. Even though it is very expensive, we would do it again at any time.
Everything went smoothly except for the seat reservation on the return journey from the Jungfraujoch to Kleine Scheidegg. The fact that it didn't work was very stupid and caused a lot of stress.
Amazing place to visit. We did have train issues which caused a delay in leaving (about 4 hours) but we were kept informed, the staff was friendly and worked very hard to keep everyone cared for including free water, chocolate, and other amenities. Recommend every visitor to the area make time to visit.
Lovely place and impeccable service. Only drawback is to keep in mind that the train ticket reservation time is from Kleine Sheidegg and not Lauterbrunnen stations or otherwise.
Everything was spectacular. I have dreamed of this tour for 45 years
Wonderful experience, loved the cave and scenic views
The overall experience was very good. Beware of altitude sickness. Because I suffered from it.
Great day out especially on a sunny day.
Inclusions
Round-trip rack railway tickets from Lauterbrunnen to Little Scheidegg
Round-trip cogwheel train tickets from Little Scheidegg to Jungfraujoch – Top of Europe
Access to the Sphinx Observatory, Ice Palace, Plateau & Alpine Sensation
Exclusions
At this picturesque village, board the Wengernalp rack railway and enjoy a steep climb up to Kleine Scheidegg station.
Catch the historic Jungfrau Railway cogwheel train for your final ascent to the Top of Europe!
Enjoy a range of attractions up on this 'saddle', with access to the Sphinx Observatory, Ice Palace, Plateau & Alpine Sensation.
After you've had your fill at the top, ride the cogwheel train back here before boarding the Wengernalp rackrail.
Margherita
Mitch
Bachmann,
ALL TRAINS TELESFERIC BOATS ABSOLUTELY EXCEPTIONAL
It worked just fine and easy with the Swiss Travel Pass! I just had to show the paper printout of the passport, which I had with me. Only on one occasion, during a train journey, I also had to show my Swedish passport.
Truly a must for touring Switzerland at your leisure, without worrying about tickets. We got on several trains, streetcars and boats, without paying anything extra. Very simple and comfortable.
Excellent option and savings! Everything works very well, you don't have to take tickets, you travel in the means of transport you want and when you want! A 100!!! It has discounts and free tickets at many attractions.
Extremely easy to use.
Our ticketing experience with Headout ended up being extrememly easy to use and very helpful for all the places we wanted to go. We were able to take the train from Zurich to Laussane, take the local transportation (bus/train/boat) all with one pass. It was pricier than we were hoping to spend but made up for it in convenience.
The trains were tourist friendly, clean and very easy to navigate.
It was great ! Easy to use! Thank you!
It was so easy, just get on the train you want and go!
Enjoy discounted mountain excursions, free museum visits, and unlimited travel on panoramic and local transport.
Inclusions
Pass valid for 3/4/6/8/15 consecutive days
Unlimited access to trains, boats & buses across Switzerland
1st or 2nd class seats (based on the option selected)
Premium panoramic trains: Glacier Express, Bernina Express, Golden Pass MOB, Gotthard Panorama Express & Luzern Interlaken Express
Mountain excursions: Mount Rigi, Monte Generoso & more
Cruises: Lake Lucerne and Zurich, Lakes Thun and Brienz, Lake Geneva & more
Discounts: 50% off on Pilatus, Titlis, Glacier 3000, 25% off on Jungfraujoch & more
Access to intra-city public transportation
Access to 500+ museums
See all inclusions here
Exclusions
Alyssa
Ragnar
Victor
Good travel with train. Only one problem between Barcelona and Lyon because of forest fire. Train is best :-)
I will never use your services again. Goodbye
It's a great train pass, good value and very flexible.
I was very satisfied and it was uncomplicated
Flexibility to make last minute changes
This is ridiculous! I bought a rail ticket which I will use next year. I made a stupid mistake and bought it from Headout. It cost me more and now I am being asked stupid questions.
Wing your European trip with the Interrail Flex Pass, made for Europeans.
Inclusions
Access to the rail network in 33 European countries
Access to all major carriers, including regional, cross-border, scenic, night & high-speed trains
Validity: 4/5/7 days within 30 days or 10/15 days within 60 days after activation (based on option selected)
1st or 2nd class seats (based on option selected)
Discounts across Europe on top attractions, hotels & ferry trips
Special rates for youths and seniors
Exclusions
We appreciated the speed with which we got on the train. On the other hand, we had 4 tickets and ended up with only 3 as my husband fell ill that morning and couldn't come. I mentioned this to the ticket inspector but he didn't react! I think a gesture on your part would have been good publicity and would have shown your courtesy, as this event was beyond our control and I'm very sorry. was beyond our control and I'm sorry I lost that money. So my feelings are mixed...
Very pleasant morning both on the train and on the trekking.
We enjoyed the train rides. Easy directions and help from staff. The views were amazing.
Guten Tag Unser Ausflug war top😄. Das "Vor"-Ticket konnte ich zu Hause ausdrucken, musste jedoch das Original-Ticket noch abholen. Ich fand dies nicht so gut. Besser wäre es, wenn man das Original-Ticket zu Hause schon ausdrucken könnte. Es spart Zeit, wenn man allenfalls etwas spät dran ist um die Bahn zu erreichen. Beste Grüße Monika Weber
We have had a great time in Iterlaken. We were blessed with excellent weather. The services all worked perfectly and we would certainly recommend Headout without reservation!
Inclusions
Round-trip train tickets to Schynige Platte
Departure from Wilderswil Railway Station
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
Free cancellation anytime before the start of your experience
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
Free cancellation anytime before the start of your experience
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can experience so much with the Bernese Oberland Pass that it's sometimes really hard to decide, and all without queuing at the ticket machine.
The pass was amazing. It allowed us to see and do everything we wanted with so much ease.
Get free coverage and set off on mountain excursions in the Bernese Oberland region.
Inclusions